Local Managed IT Services Provider based in Tavistock, Devon
covering Plymouth and Okehampton, Devon
~ Increase your business efficiency and reduce costs.
~ Complete remote support and local tech support services
~ Total support for computers, networks, backup solutions, security and more.


"With managed or monthly IT services in place, you can focus on the day-to-day tasks of running your business rather than worrying about your IT needs. This will save you time and resources while allowing you to keep up with the competition. Additionally, it helps you budget your IT expenses."
The Managed IT Service Packages
Prices include VAT
CORE
Perfect for general support for you or your business. A re-active support package.
£15 per month per device
CORE Package Benefits
- PER DEVICE
- 12 Month Contract
- 24 Hr Response Time
- Antivirus
- System Monitoring
- Unlimited Remote Support
- Annual Full Service on Device
- IT Documentation
- Yearly Business Review Meetings
- (Occasional On-Site Support Provided)
EXPAND
Perfect for Small to Medium Businesses who need the extra support, pro-active.
£48 per month per device
EXPAND Package Benefits
- PER DEVICE
- 12 Month Contract
- 2hr Response Time
- Antivirus
- System Monitoring
- Unlimited Remote Support
- On-Site Support
- After Hours Support
- Annual Full Service on Tech Devices
- Password Manager
- Yearly Simulated Phishing Attacks
- Network Monitoring
- Backups
- Cyber Security
- IT Documentation
- Yearly Asset & Inventory Report
- Security Awareness Training
COMPLETE
We will manage and monitor your entire businesses IT and network. Pro-Active.
£60 per month per device
COMPLETE Package Benefits
- PER DEVICE
- 12 Month Contract
- 1hr Response Time
- Antivirus
- System Monitoring
- Unlimited Remote Support
- On-Site Support
- After Hours Support
- Annual Full Service on Tech Devices
- Annual Services on Network
- Password Manager
- Yearly Simulated Phishing Attacks
- Network Monitoring
- Backups
- Cyber Security
- IT Documentation
- 6 Month Asset & Inventory Report
- 6 Month IT Budget Preparation Meeting
- 6 Month Business Reviews
- Security Awareness Training
- Business Review and Consultancy
- End User Training
At ABC Service, we recognise that effective technology is vital for the success of any business, which is why we prioritise clear and straightforward pricing for our Managed IT Service, ensuring no hidden charges to maximise the value of your investment.
Our comprehensive Managed IT Support goes beyond basic troubleshooting; we develop customised solutions that meet the specific demands of your business, allowing you to pursue growth with confidence.
Our team of experienced professionals provides flexible technological support that adapts as your business evolves, transforming every engagement into a chance for innovation and improved efficiency that promotes your success.
Rely on ABC Service to oversee your IT infrastructure, giving you the freedom to concentrate on your core operations while we prepare you for future challenges.
Benefits of utilising our services...

We are a small business
At ABC Service, we are a small IT business and this allows us to connect with you on a personal level. You’re not just another name on a list; you’re part of our tech community.
We take the time to really understand you and your team, so we can offer IT solutions that are just right for you. Our friendly team is here to provide tailored IT services that help your business thrive in today’s bustling market.
Priority Support
At ABC Service, we understand how crucial it is to receive timely assistance when you need it most, which is why we are dedicated to providing priority support that truly makes a difference.
Our approachable team of experienced IT professionals are always ready to address your concerns and resolve any issues promptly, ensuring your operations run seamlessly. With our priority IT support, you can expect quick responses and a genuine commitment to understanding your needs, allowing us to deliver tailored IT solutions just for you.
Your satisfaction is our utmost priority, and we strive to make every interaction a positive experience that leaves you feeling appreciated and empowered to tackle any challenge. ABC Service is your ally in navigating obstacles, with our support just a phone call away.
Reduced Bench Fee
We are pleased to offer a 20% reduction on our bench fee as part of our IT contracts, excluding parts.
This discount applies when servicing a machine more than once within a 12-month period.
We can support you from anywhere
No matter if you're in a bustling café or at a client meeting our remote support is here to ensure you never face tech troubles alone.
With a reliable internet connection we can quickly assist you with any software issues or device glitches.
Our dedicated team is just a click away ready to provide the expert help you need to keep your work running seamlessly.
Yearly Service
We kindly request that all tech devices be brought to our workshop for a comprehensive service that includes a complete disassembly, thorough cleaning, and an extensive examination of the Windows and or Mac operating system.
During this time, we can also perform upgrades at no additional bench fee, only charging for the cost of parts purchased through us.
Please note that this service cannot be carried out remotely, but we can arrange for courier service if necessary.
As a Managed IT Service provider we will...
Get to know you, your business and your staff to ensure understanding.
Ensure your data is safe and protected against any potential threats.
Implement security measures to protect your business from cyber attacks.
In the rapidly evolving landscape of today's business environment, technology plays an indispensable role in determining the success of any organisation, and managing IT infrastructure can often seem overwhelming; that’s precisely why we at ABC Service are here to handle everything for you. This allows you to devote your valuable time and energy to what you excel at—effectively managing and growing your business.
By choosing our comprehensive managed IT services, you can rest easy knowing that every aspect of your IT requirements is being addressed by our team, providing you with the confidence and peace of mind necessary to focus on your core business objectives.
Managed IT Service Questions
What is meant by managed IT services?
Managed IT services refer to the practice of outsourcing the management and maintenance of an organisation's IT infrastructure and systems to a third-party provider. This approach allows businesses to offload the responsibility of managing their IT operations to experts, freeing up their internal resources and enabling them to focus on core business activities.
ABC Service specialises in providing comprehensive managed IT services to businesses. By partnering with ABC Service for managed IT services, businesses can benefit from a range of services, including:
1. Proactive monitoring and maintenance: ABC Service will continuously monitor your IT systems, identify potential issues, and proactively address them before they become major problems. Regular maintenance and updates will be performed to keep the systems running smoothly.
2. Help desk support: ABC Service offers a dedicated help desk to provide technical support to end-users. They will handle user enquiries, troubleshoot issues, and provide timely resolutions, ensuring minimal disruption to business operations.
3. Network and infrastructure management: ABC Service takes care of managing your network infrastructure, including routers, switches, firewalls, and wireless networks. We will optimise network performance, ensure security, and provide suggestions for necessary upgrades or hardware replacements.
4. Data backup and recovery: ABC Service ensures that critical business data is securely backed up and can be recovered in case of data loss or system failure. We implement reliable backup strategies and conduct regular testing to ensure data integrity.
5. Security management: ABC Service helps businesses like yours protect systems and data from cyber threats by implementing robust security measures. This includes firewalls, antivirus software, intrusion detection systems, and regular security audits to identify and address vulnerabilities.
6. Vendor management: ABC Service takes care of managing relationships with technology vendors on behalf of the client. We will engage with vendors for equipment procurement, software licensing, and resolving any issues that may arise.
ABC Service's managed IT services provide businesses with a comprehensive and cost-effective solution for your IT needs. With our expertise and proactive approach, ABC Service ensures that businesses have a stable and secure IT
What is an example of a managed service?
With the increasing threats of cyber attacks, implementing cybersecurity measures for businesses is essential in today's digital landscape. By partnering with managed IT services, such as ABC Service, you can enjoy a range of benefits that will enhance your business's overall efficiency, reduce costs, and improve customer satisfaction. Our team of experts will take care of all your IT needs, including setting up computers and networks, troubleshooting technology problems, managing data backup and recovery, performing system updates, and ensuring security against threats. With managed IT services in place, you can focus on the day-to-day tasks of running your business without worrying about your IT needs. This will save you time and resources, while allowing you to keep up with the competition. Contact us today to learn more about how our tailored solutions can benefit your business.
What services are included in managed IT solutions?
When it comes to managed IT solutions, ABC Service offers a wide range of services to meet your business's IT needs. As your trusted partner, we provide comprehensive support and management of your IT infrastructure. Here are the services included in our managed IT solutions:
1. Proactive Monitoring and Maintenance: With our proactive approach, we monitor your IT systems 24/7 using some software, identifying potential issues before they impact your business. We perform regular maintenance tasks, updates, and patches to keep your systems running smoothly.
2. Help Desk Support: Our dedicated help desk team is here to provide prompt and reliable technical support to your employees. Whether they are facing hardware or software issues, our experts are just a phone call or email away, ready to troubleshoot and resolve any IT-related problems.
3. Network and Infrastructure Management: We take care of managing your network infrastructure, including routers, switches, firewalls, and wireless networks. We optimise network performance, ensure security, and handle necessary upgrades or replacements to keep your network running at its best.
4. Data Backup and Recovery: Protecting your critical business data is our priority. We implement secure and reliable data backup solutions, ensuring that your data is backed up regularly and can be recovered quickly in the event of data loss or system failure.
5. Security Management: We understand the importance of safeguarding your valuable data from cyber threats. Our team implements robust security measures such as firewalls, antivirus software, and regular security audits to protect your systems from unauthorised access, malware, and other threats.
6. Vendor Management: Managing relationships with technology vendors can be time-consuming. We handle vendor management on your behalf, engaging with vendors for equipment procurement, software licensing, and resolving any issues that may arise. This allows you to focus on your core business activities.
By choosing ABC Service for your managed IT solutions, you can rely on our expertise and proactive approach to ensure that your IT infrastructure is well-maintained, secure, and aligned with your business goals.
Places we cover with IT Support, PC Repairs and TECH ADVICE:
- Tavistock (home town)
- Gunnislake & Yelverton
- Princetown
- Plymouth
- Mary Tavy & Peter Tavy
- Lydford & Sourton
- Bere Alston
- Callington & Kelly Bray
- Brentor
- Lamerton
- Lifton
- Launceston




